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See our list of frequently asked questions


Got a question about studying with Twin? Need to ask us something about one of our courses? 

Please see our FAQs below for an answer. 

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+About our English courses FAQs

What is the content of the lessons?
Our English courses cover all four skills: reading, writing, speaking and listening. Grammar, vocabulary and pronunciation are also included. The focus is on real-life communication. Our General English course mixes project work into the curriculum.
What is the teaching methodology?
We use the project work and communicative method, with less emphasis on teacher-centred lessons and more emphasis on students learning through meaningful and interactive communicative activities in pairs or groups.
What materials are used in the classroom?
Twin English Centre London operates a two-course book rotation system using Roadmap and Voices Also built into the syllabus are Teacher`s Choice and project work. Teachers at Twin English Centre Eastbourne choose from a selection of course books and enrich the content with supplementary materials.
Do the students get a book?
The students are provided with a book to use in the classroom. If they want their own copy, they can buy it from the school for £30 (£15 for a digital license).
How is progress monitored?
Students complete a weekly progress test and a tutorial with their teacher once a month. Students staying for longer than 12 weeks complete a threshold test every three months and have an exit test and interview upon their course completion. They also have a counselling session every three months.
How long does it take to improve?
It depends on what the starting point and the objective are. Generally, it takes three months to move up one CEFR level (or one IELTS point).
Is there a placement test?
Students take a grammar and written test on Twin e-Learning or via Typeform before the start of the course. On the first day, they do a short oral assessment with one of the Academic Team.
What if a student thinks they are in the wrong level?
They should talk their teacher. If the teacher is in agreement, they will be moved to the correct level. In cases of disagreement, students can request to be re-tested.
Are all of the teachers qualified/native speakers?
All of our teachers are proficient users of English and have as a minimum a CELTA or equivalent qualification.
How many students are in a class?
The maximum class size is 15.
How many classes are there?
Between 5 and 20, depending on the time of the year.
What nationality/age are your students?
In 22 we hosted students from: Italy, Turkey, Brazil, Spain, France, Saudi Arabia, Mongolia, Denmark, Colombia, Japan, Czech Republic, Poland, Germany, Israel, Russian Federation, Argentina, Mexico, Algeria, Switzerland, Hungary, Oman, Chile, Thailand, Jordan, China, Ukraine, Bahrain, Portugal, Bulgaria, Uruguay, Albania, Morocco, Tunisia, Kazakhstan, Austria, Romania, Kuwait, Guinea, Sri Lanka, South Korea, United Arab Emirates, Slovakia, Senegal, Belgium, Panama, Bolivia, Peru, Togo, Cameroon, Malaysia, Iraq, Georgia, Malta, USA, Venezuela, Guatemala, Egypt, Estonia, Qatar, Yemen, Sweden, Ireland, Netherlands, United Kingdom, Canada, Latvia, Mozambique, Slovenia, Libya, Finland, Iran, Bosnia, Ecuador, Tajikistan, Pakistan, Cyprus, Ivory Coast, Nigeria, Azerbaijan, Croatia, Paraguay, Uganda, Belarus, Palestine, Norway, Syrian Arab Republic, Armenia, Philippines, Somalia, Cuba, Kyrgyzstan, Costa Rica, Congo, Uzbekistan and Bangladesh. Our adult students average age is 23.
What can students do on the virtual learning environment?
On Twin e-Learning, students can improve their English with: Flash Point, Weekly news lesson; My Study Plan, an adaptive set of approximately 45 lessons best suited to the student’s current level; exam practice: IELTS, FCE, CPE and CAE
What if a student is sick and misses lessons?
Students can make up for missed lessons if they produce a doctor’s note.
Is there a social programme?
Each of our English Centres has a weekly social programme of activities and excursions. Some are free, and some cost a small amount. Find out more about the programme and check out the schedules here.
Can you help students to prepare for exams?
We run an IELTS preparation course starting every Monday, and there are extra IELTS practice materials in our self-study centre and on our virtual learning environment. We also help students with registering for their exams at a nearby centre. Students wanting to prepare other exams can take one-to-one lessons.